Terms and Conditions of Use

1. Introduction and Acceptance of Terms

Welcome to footwear-au.com. By accessing, browsing, or using this website and any of its related services, you acknowledge that you have read, understood, and agree to be bound by the following Terms and Conditions of Use. These terms constitute a legally binding agreement between you, the user, and the operator of this website. If you do not agree to these terms in their entirety, you are expressly prohibited from using the website and must discontinue use immediately.

This website serves as an online platform that curates and displays a wide selection of footwear products sourced from a trusted, established supplier. While we facilitate your discovery and selection process, all products listed on our platform are subject to availability from our upstream supplier, and we act as an intermediary to present these items to you in a streamlined, user-friendly format.

2. Modification of Terms

The operator reserves the exclusive right, at its sole discretion, to modify, amend, or replace any part of these Terms and Conditions at any time without prior individual notice. It is your sole responsibility to review this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those revised terms. If you do not agree to any changes, you must stop using the website immediately. The most current version of these terms will always supersede all previous versions.

3. User Accounts and Registration

To access certain features of the website, you may be required to register for an account. When creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for safeguarding your account password and for all activities that occur under your account, whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.

4. Product Representation and Information

We strive to display the products available through our supplier as accurately as possible. This includes product descriptions, images, specifications, and sizing information. However, please be aware that the colors and details you see on your screen may depend on your monitor or device settings. We do not warrant that product descriptions, images, or other content on the site are entirely accurate, complete, reliable, current, or error-free. All product listings are provided on an “as-is” and “as-available” basis for informational purposes. The actual product delivered by our supplier may vary slightly from the representation on our site. We encourage all users to carefully read the product details and sizing guides before making a selection.

5. Ordering and Fulfillment Process

When you place an order through our website, you are submitting an offer to purchase the selected products. Upon submission, your order is transmitted directly to our partner supplier for processing and fulfillment. As such, we do not hold physical inventory ourselves. The confirmation you receive upon submitting your order is an acknowledgment of receipt of your request, not an acceptance of your offer. The final acceptance of your order occurs only when the supplier confirms the availability of the products and initiates the shipping process. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in the description or price of the product, or suspected fraudulent activity.

6. Pricing and Payment

All prices displayed on our website are subject to change without prior notice. Prices are quoted in the local currency and are inclusive of any applicable taxes unless otherwise stated. We make every effort to ensure that all pricing and product information is correct. However, in the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price. Payment for all orders must be made in full at the time of checkout. We utilize secure third-party payment gateways to process your financial transactions. We do not store your credit card or other sensitive financial information on our servers.

7. Third-Party Links and Supplier Relations

Our website may contain links to third-party websites, including the site of our primary product supplier. These links are provided for your convenience and reference only. We do not control, endorse, or assume any responsibility for the content, privacy policies, or practices of any third-party websites. Your dealings with any third-party found via our website are solely between you and that third party. Furthermore, please note that all products featured on our site are sourced directly from a separate, independent supplier. Consequently, all warranties, guarantees, and after-sales services associated with the products are provided by that original supplier. Our role is strictly limited to that of a presenting platform.

8. Return and Exchange Policy

Given that our operation is based on forwarding orders to our supplier, our return and exchange policy is contingent upon the policies of that supplier. We aim to facilitate returns and exchanges in accordance with the supplier’s guidelines, which generally adhere to standard consumer protection practices. If you are not entirely satisfied with your purchase, you may be eligible for a return or exchange, subject to the specific terms and timeframes provided by the supplier. All returned items must be in their original, unused condition with all tags and packaging intact. Please be aware that return shipping costs and any associated restocking fees are the responsibility of the buyer unless the return is due to a manufacturing defect or error on the part of the supplier. We strongly recommend reviewing the specific return instructions provided at the time of your order confirmation.

9. Limitation of Liability

To the fullest extent permitted by applicable law, footwear-au.com and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use the website, any transactions conducted through the website, or any products sourced from our supplier. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses. Our total liability to you, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the total amount paid by you to us for the specific product that is the subject of the claim. We do not warrant that the website will be uninterrupted, secure, or error-free.

10. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of information in accordance with that policy. We are committed to protecting your data and will not share your personal information with unrelated third parties, except as necessary to fulfill orders (e.g., sharing information with our supplier and shipping carriers) or as required by law.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the website operator is established, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms, your use of the website, or any products purchased through it shall be resolved primarily through good-faith negotiation between the parties. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration or the competent courts of the relevant jurisdiction, as determined by the operator.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and footwear-au.com regarding your use of the website and supersede all prior agreements and understandings, whether written or oral. If any provision of these terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.